**Shediac Lobster Shop Ltd. Privacy Policy**
*Last updated: May 28, 2025*

This Privacy Policy describes how Shediac Lobster Shop Ltd. (“we,” “us,” or “our”) collects, uses, discloses, and retains personal information on our website (the “Site”) in compliance with the **Personal Information Protection and Electronic Documents Act** (PIPEDA).

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 1. Accountability

We are responsible for personal information in our custody and control.  Our designated Privacy Officer oversees compliance with this Policy and PIPEDA.
 

 2. Identifying Purposes

We collect personal information only for purposes that a reasonable person would consider appropriate in the context of running our business and operating our Site, including:

1. **Recruitment:** Posting job opportunities and processing online applications.
2. **Customer Service:** Responding to inquiries, comments, or support requests.
3. **Site Management & Improvement:** Analytics, security, and website maintenance.
4. **Legal & Regulatory Compliance:** Meeting our obligations under applicable laws.

We will identify these purposes at or before the time of collection.

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 3. Consent

By using our Site and submitting personal information (e.g., through our job application forms, contact forms, or newsletter sign-ups), you consent to our collection, use, and disclosure of your information as described herein.

You may withdraw consent at any time by contacting our Privacy Officer; however, this may affect our ability to serve you.

 

 4. Limiting Collection

We collect only information necessary for the identified purposes. Typical categories include:

Applicant Data: Name, address, telephone, email, resume/CV, cover letter, education and work history, references.
Site Visitor Data: IP address, browser type, pages visited, time on Site (via cookies and analytics).
Other Personal Information: As voluntarily provided (e.g., newsletter sign-up).

We collect information by fair and lawful means, primarily via web forms and server logs.

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 5. Limiting Use, Disclosure & Retention

Use & Disclosure:Personal information is used only for the purposes identified above. We do not sell or rent your personal information. We may share data with:

 Service Providers: e.g., hosting, analytics, form-processing vendors under confidentiality obligations.
Legal Authorities: if required by law or to protect our legal rights.

Retention:We retain personal information only as long as necessary to fulfill the identified purposes, typically:

Recruitment Data: up to one year after the closing date of the position, unless you consent to longer retention for future opportunities.
Site Analytics & Logs:up to two years for security and trend analysis.
Other Data: as required to meet legal obligations or resolve disputes.

After the retention period, we securely delete, anonymize, or destroy your personal information.

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6. Accuracy

We will maintain personal information as accurate, complete, and up-to-date as necessary for the purposes for which it is used. Please notify our Privacy Officer of any changes.

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 7. Safeguards

We employ appropriate administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification, including:

* Encrypted data transmission (HTTPS).
* Access controls and password protection.
* Staff training on privacy and security best practices.

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8. Openness

This Policy (and any updates) is posted on our Site. You may request additional information about our privacy practices by contacting our Privacy Officer.  We reserve the right to update the Policy at any time. 

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 9. Individual Access

Upon written request, we will inform you of the existence, use, and disclosure of your personal information and provide you with access.  You may challenge the accuracy and completeness of your information and have it amended as appropriate.

To make a request, contact our Privacy Officer in writing at the address above.

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 10. Challenging Compliance

If you have questions or concerns about our handling of personal information, please contact our Privacy Officer. 

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If you are not satisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada:

* **Online:** [https://www.priv.gc.ca](https://www.priv.gc.ca)
* **By Mail:**
  Privacy Commissioner of Canada
  30 Victoria Street
  Gatineau, Québec K1A 1H3

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By continuing to use the Shediac Lobster Shop Ltd. Site, you acknowledge that you have read, understood, and agree to this Privacy Policy.